Recent Why SERVPRO Posts

Choose Storm Damage Experts for Your Business

12/20/2019 (Permalink)

Lighting strikes in dark stormy clouds After a devastating storm, contact SERVPRO of East Onondaga as soon as possible. Our job is to repair your home to its pre-disaster condition.

After a big storm, you probably want to get back to business as soon as possible. But you also may be out some money if you had to close for the storm, or if the bad weather reduced your number of customers. So you may not feel inclined to pay extra money for professional storm damage remediation for your business or facility.

However, expert remediation after storm damage can provide a multitude of benefits. Discover some reasons why you should choose a storm damage expert after such an event, whether your business is large or small.

  1. Avoid Nasty Surprises From Compounded Damage

If water gets into your building (say through an open window or roof leak), the damage could continue to worsen even after you have cleaned it up. If you dry up the visible water, you could still have water under the floor or inside the walls, damaging the structure of your building and even creating a humid environment.

Hiring professional remediators can avoid this issue. For one thing, professional remediators have the expertise to know where to look for hidden damage. For another, they have equipment such as large fans and dehumidifiers to help remove any excess moisture in the air that could lead to damage.

  1. Get Back to Business Fast

Although professional remediators cost more, they are also fast and efficient at what they do. This means that if you choose an expert rather than, say, a general contractor or handyman, you could clean up your storm damage on a tighter schedule, allowing you to reopen your facility for business as usual.

  1. Clean Up Not Only Surfaces but Also Air

Although the ideal is to clean up any water damage from a storm within 24 to 48 hours, the truth is that you may not even spot the damage right away. For instance, the storm could happen on the weekend, or you may have evacuated before the storm. In this scenario, your facility could already have contaminated air when you start the cleanup process.

Storm damage, especially water damage, can contaminate your indoor air in a variety of ways. For example, water damage raises the humidity in the air. This humidity can lead to increased off-gassing of chemicals or spikes in airborne allergens and germs.

Professional remediators have plenty of equipment on hand for scrubbing contaminants out of the air as well as cleaning up the surfaces in your building. Moisture meters, dehumidifiers, and air cleaning machines can rapidly restore your indoor air quality to normal.

  1. Don't Miss Hidden Damage

If you have considered professional storm damage remediation, you probably have at least some storm damage sitting out in the open, such as a shattered window. However, this obvious damage can come along with some hidden damage, which you may need an expert to find and identify.

For instance, smaller leaks may go unnoticed until they have caused considerable damage. A professional storm damage remediation expert can help assess the condition of your roof and siding to see if any less-obvious leaks or damaged spots are hidden there.

As you can see, hiring a storm damage expert is the best way to get peace of mind, clean up your storm damage quickly and thoroughly, and get back to business as usual.

SERVPRO of East Onondaga is a highly experienced remediation company that offers water damage, fire damage, and storm damage cleanup. For more information on the storm damage services SERVPRO of East Onondaga can provide, get in touch today to discuss your specific storm damage situation. We look forward to speaking with you and helping you with your restoration needs.

Best Tips for Preventing Fires in Your Home | SERVPRO of East Onondaga

10/23/2019 (Permalink)

White smoke/fire alarm on ceiling A smoke alarm can alert you to smoke and fire in the house. If you experience any damage from a fire contact SERVPRO of East Onondaga Count.

Is there anything that a homeowner fears more than a fire breaking out in their house? A fire cannot only do significant damage to your home, but it can also endanger the lives of you and your family. Because of the harm that fires cause, homeowners should take all reasonable steps to prevent a fire from starting. Here are some top tips to keep in mind.

Use Smoke Alarms Effectively

Smoke alarms alert you to smoke and fire in the house quickly, which gives you time to get your family to safety. A smoke alarm also lets you call the fire department sooner to put out the fire as soon as possible, which can limit the amount of damage to your home. 

If you have a newer home, regulations require that these houses have alarms in every level of the house as well as in and outside of each sleeping area. If you have an older home, make sure you have smoke alarms on each level and outside of each sleeping area or bedroom at the very least.

Naturally, you want to make certain that your smoke alarms are working properly in case an accident happens. Use the test button in your alarms once a month to ensure that everything is in order. If you have alarms that require batteries, replace the batteries every six months.

Practice Good Kitchen Safety

Research shows that most house fires start in the kitchen. Practice good kitchen safety to reduce the chances of a fire breaking out in this area. For example, avoid leaving any flammable material, such as dish cloths or towels, near the stove or oven. Clean the oven and stove top regularly to keep any debris from catching fire.

Do not leave the kitchen when a hot cooking surface, such as a griddle or stove, is in use. When you need to leave the area for any reason, always remove the pot from the stove and turn off the griddle. Another good idea is to keep all pot handles turned toward the stove and do not let them hang over the edge.

Keep a Close Eye on Electrical Cords

Another frequent cause of house fires is electrical cords that are not in good repair. Inspect all of your electrical cords on a regular basis and replace any cords that are frayed or appear damaged. If you use an extension cord, do it only temporarily. Using extension cords long-term is dangerous because they can fail quickly.

Maintain Your Fireplace

If you have a fireplace and chimney, keep them well-maintained as fires can easily start in this location if you are not careful. Have the chimney inspected annually and cleaned regularly to remove soot and creosote.  Place a mesh screen in front of the fireplace so that no sparks land on any nearby carpeting or rugs. Never leave any wood fire unattended.

If you have a gas fireplace, ensure that you have two separate ways to turn off the gas in case of an emergency. 

Have Fire Extinguishers on Hand

A fire extinguisher can prevent a small fire from getting out of hand, so it's a good idea to keep an extinguisher near any area prone to fires, like the kitchen or fireplace. Review the operating instructions of the extinguishers with members of your family so that everyone understands how to operate them if the necessity arises.

Unfortunately, even if you take all reasonable precautions to prevent a fire, one can still break out due to some unforeseen event. If this happens to you, the best course of action is to have the fire damage restoration experts at SERVPRO of East Onondaga County help you get your house back to its original state. Contact us for more information. 


11/5/2018 (Permalink)

Our team takes pride in our community! We care about the people in our community and want to help out in any way that we can. 

Our owner, John Halko, has a huge heart and makes sure to take time to donate to causes that he believes in. John is a long time supporter of the Rescue Mission. In addition to monetary donations, our team has participated in coat drives and donated furniture to support those in need through the Rescue Mission.

We currently hold a Jean Day on Fridays that those in the office are able to participate in. Office employees are able to wear jeans to work on Fridays as long as they donate $2. Currently, the money is being saved to buy toys to be donated to Toys for Tots. Additionally, we are collecting bottles and cans to go towards buying toys for the cause. Last year we were able to donate many toys thanks to our staff. 

If you would like to donate money or toys to the cause, please feel free to drop off at our office. We hope to fill a truck with as many toys as possible to make Christmas grand for children in the area who don't have much. 

Fire Damage Can be Detrimental to Your Home

10/22/2018 (Permalink)

Fire damage can cause a great deal of damage to both the structure of your home and your belongings. After you experience a fire in your home, know that we are so happy to hear that you and your loved ones are safe! 

It is important to clean up from fire damage quickly and efficiently. Smoke and soot can be very hard to clean by yourself. Many cleaning products will not touch smoke and soot damage, or they will push it around spreading it. SERVPRO has created cleaning products to clean different types of smoke and soot from a variety of different types of materials. Throughout the years, our SERVPRO headquarters has worked with experts creating products to clean up after fire damage. We know that you have items in your home that are very near and dear to your heart that would be devastating to loose. Our job is to ensure that these items are cleaned properly. 

When you call us, we can give you tips on what to do to make sure that items are not damaged further until we can get out to the house to perform a proper cleaning. Best of all, we work with insurance companies so that you are not burdened with the cost of cleaning your home from top to bottom!

HVAC Cleaning Experience

10/17/2018 (Permalink)

Have you ever had a bad smell coming from the vents in your home? Did you know that dust, dander and debris can build up in your ducts over time causing allergies, respiratory problems, and other possible health problems? 

Having your ducts cleaned on a regular basis makes it possible to avoid having breathing and other health problems caused by your HVAC. Our technician, Lew who leads all of our duct cleanings has been working with us for over 13 years. He has experience working with many different types of HVAC units and ducting. He has the duct cleaning down to a science. Lew is able to answer any questions you may have regarding the duct cleaning and can walk you through the whole process before he begins. This way, you know exactly what to expect.

Call to schedule your duct cleaning today before you suffer all winter long breathing in the dust and toxins that have gotten into your duct work!

Locally Owned and Operated

10/8/2018 (Permalink)

When you're looking for a company to clean up after water, fire or mold damage you can be sure that SERVPRO will be a reliable company for you! 

We are independently owned and operated. John Halko has owned SERVPRO of East Onondaga County for over 25 years. He grew up in the area, started a business and raised a family in the area. John understands how important your home and business are to you! That's why our SERVPRO will take care of you in your time of disaster. 

John also takes pride in working with other local companies to ensure that everything needed to complete the job is done. We work with local dry cleaners, industrial hygienists, dumpster and storage companies, abatement and contractors. 

We will work with you and make you feel comfortable along the way. Our managers have been with our company for over 12 years and are dedicated to getting you back into your home and business as quickly as possible. 

Sewage Backup

10/2/2018 (Permalink)

Have you experienced a sewage back up in your home or business? Sewage backups can be very dangerous, as the water can contain viruses, bacteria and other contaminants that have potential to cause illnesses. This is why we do not recommend that you clean up a sewage backup yourself. Let your local SERVPRO professionals clean it up for you! We have specialized training and cleaning products to ensure that the affected area is cleaned properly.

When we come out to assess damage, we first consider whether a water damage is a category 1, 2 or 3. From there, we determine the proper way to clean the area.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

We'll be there for you! If you experience a sewage backup, give us a call day or night. We have technicians available 24/7 to clean up the water damage quickly and efficiently! 


10/1/2018 (Permalink)

When looking at companies who can provide you with water mitigation, mold remediation and fire restoration services you might ask yourself, why SERVPRO?

Let me tell you somethings about SERVPRO:

1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. Therefore, SERVPRO has proved to be an outstanding company. SERVPRO is actually one of the top 10 franchises today.

2. Our SERVPRO started over 25 years ago. Our owner started a SERVPRO franchise, with no other employees, one vehicle and just a couple pieces of equipment. Since then, we now operate with about 20 employees, multiple types of vehicles, a wide range of equipment for all types of work in our field. We have been successful, which has allowed us to grow.

3. All of our technicians are trained and specialists in the work that they do. 

4. We work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.

5. We work quickly to ensure that your home is back to normal ASAP.

6. We appreciate your feedback! We would like to know if your happy with our services. We also are interested in knowing if your unhappy with our services. We want to make it right, and fix anything that may have gone wrong.